Customer Service

Listen. Support. Resolve.

Helping customers enjoy their trips – 365 days a year.

Our exceptional Customer Service team helps make customers' trips hassle-free and unforgettable by providing support through phone, email, and chat.

As part of this close-knit team, you will help customers reschedule bookings, manage cancellations and complaints, mediate reviews, and consult with customers to give recommendations for unbeatable activities around the world. Your patience and compassion ensure every customer’s trip is stress-free.

Currently, there are no open positions.
You can still apply! We are always looking for amazing talent. If you think you can make a difference towards our mission, please send us an e-mail with your cover letter and CV attached.

Inside GetYourGuide Customer Service