Customer Service

Listen. Support. Resolve.

Helping customers enjoy their trips – 365 days a year.
Our exceptional Customer Service team helps make customers' trips hassle-free and unforgettable by providing support through phone, email, and chat. As part of this close-knit team, you will help customers reschedule bookings, manage cancellations and complaints, mediate reviews, and consult with customers to give recommendations for unbeatable activities around the world. Your patience and compassion ensure every customer’s trip is stress-free.

Currently, there are no open positions.

Thanks for your interest in GetYourGuide, though we don't have any openings here at the moment. If you think you can make a difference in changing the world of travel, please come back soon or send us an email. In the meantime get to know us better on our blog, You're always welcome to reach out with questions to

Inside GetYourGuide Customer Service