Owning your development: from Customer Service Team Lead to BPO Coordinator
Rico Lehmann, Customer Service Team Lead turned BPO Coordinator, shares why he changed roles and what he learned along the way.
Customer Service
Listen. Support. Resolve.
Helping customers enjoy their trips – 365 days a year.
Our exceptional Customer Service team helps make customers' trips hassle-free and unforgettable by providing support through phone, email, and chat.
As part of this close-knit team, you will help customers reschedule bookings, manage cancellations and complaints, mediate reviews, and consult with customers to give recommendations for unbeatable activities around the world. Your patience and compassion ensure every customer’s trip is stress-free.
Current openings
Customer Service BPO Coordinator
Berlin