Customer Service

Listen. Support. Resolve.

Helping customers enjoy their trips – 365 days a year.
Our exceptional Customer Service team helps make customers' trips hassle-free and unforgettable by providing support through phone, email, and chat. As part of this close-knit team, you will help customers reschedule bookings, manage cancellations and complaints, mediate reviews, and consult with customers to give recommendations for unbeatable activities around the world. Your patience and compassion ensure every customer’s trip is stress-free.

Current openings

B2B Affiliate Partner Representative
Berlin
B2B Supplier Support Representative
Berlin
Customer Experience - Process Improvement Specialist
Berlin
Customer Experience - Quality and Engagement Manager
Berlin
Customer Service - Internal Communications Representative
Berlin
Customer Service Representative
Berlin
Customer Service - Social Media Representative
Berlin
Customer Service Team Lead
Berlin
Voice of Customer Specialist
Berlin

Inside GetYourGuide Customer Service