HR Team Lead, International Senior Application Support Engineer

IT System Administrator

GetYourGuide is the place to book the best experiences in destinations across the globe. We are expanding our IT team within the People department and looking for an IT System Administrator who will be responsible for the design, testing, deployment, and management of our internal infrastructure. In this role, you will not be married to a single approach as we as a team are always willing to look at all options to come up with the best solution. You will have the opportunity to always look ahead and build scalable systems.

Your Responsibilities

  • Responsibility for driving the direction of the technology, systems, and infrastructure we use
  • Designing, testing, deploying highly scalable systems and services
  • Delivering automated device deployment and MDM systems
  • Making our systems speak to each other
  • Managing projects, resources and costs: Interface with key stakeholders, across different stages of projects, and determine their needs and expectations
  • Partner with Security team to enforce security policies and resolve all security remediations in a timely manner
  • Own the long term strategy for Systems Infrastructure
  • Contribute to company-wide Infrastructure strategy, owning cross-functional initiatives beyond the scope of the IT team
  • Deploy automation solutions to recurring problems/requests -- Automate all the things
  • Be an escalation point for our support teams, and a strong advocate for our end-users, customers, and stakeholders


  • Strong personal commitment to quality and customer service
  • Highly technical and tenacious personality who engages in challenges and develops short- and long- term solutions
  • 4 Years experience in a fast-growing tech company with a variety of systems and an innovative working atmosphere
  • Excellent communication skills with the ability to empathize and relate to a variety of non-technical users
  • A strong ownership attitude and a track record of taking responsibility for problems and pushing through to resolution
  • Demonstrated project management skills including project initiation, scoping, resourcing, scheduling, budgeting, risk management, and communication

Technical Expertise

  • Server management - Windows Server (DC, AD, Hybrid AD, WSUS, WDS/MDT, DNS, DHCP, Kerberos), Linux (Ubuntu, CentOS, Redhat), Mac, VMWare Vsphere, Hyper-V
  • Cloud services design and configuration - Azure and AWS
  • Strong networking skills - CCNA / CCDA
  • Scripting - with working experience of APIs and integration/automation (Python, Powershell, Bash)

More reasons to join us

  • Working at a European tech unicorn with a beautiful new office, centrally located in Prenzlauer Berg
  • With our 600+ employees made up of over 60 nationalities, we are on an outstanding journey to change a huge market
  • Virtual stock options that make you an integral part of the company’s growth and success
  • Relocation assistance/a great team to help you with your move to Berlin
  • GetYourGuide gift cards to experience our products for yourself
  • Free German classes
  • Several fitness perks including yoga and Urban Sports Club
  • Discounted public transportation monthly passes 
  • Weekly social events to bring the company together (pizza & drinks Fridays)

Please send in your CV and Cover Letter in English through the form below. 

It is our commitment that every qualified person will be evaluated according to skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion. Please refrain from including your picture and age with the application. 

We’d love to hear from you by emailing and make sure you check out life at GetYourGuide on our blog. 

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Thanks for applying to our IT System Administrator position and welcome to the GetYourGuide Talent Pool!

We will review your application and get back to you as soon as possible.